How do you deliver: We use two transport companies, Tufnell’s & night freight. We offer express or overnight deliveries as standard.

Where do you deliver to? For next working day delivery, you must place your order before 2pm Monday - Thursday. Orders placed before 2pm on Friday will be delivered on the following Monday. unfortunately we do not deliver on weekends or bank holidays. Next Day delivery is not available for the Channel Islands. The following regions and postcodes require 2-3 working days for delivery: Northern Ireland, AB30-31, AB33-38, AB41 6-8, AB41-43,AB43 6-8,AB44-45,AB-51-56 & 63, DD8-10, FK8 3, FK17-21, PH10-11, PH13-14, TD15 2, IV1-3, IV4-36 40 & 52-54, IV41-49 51 & 55-56, KA27, KA28, KW1-3 & 5-14, KW15, PA20-49 & 62-77, PA60, PA61, PA78, PH17-26, PH30-41, PH42, PH43, PH44, PH49-50, TR21-25, ZE1

Is there any charges on delivery because of my postcode?

Yes, if you are in Northern Ireland or Southern Ireland there is a charge of £25.00, isles and other offshore postcodes are also chargeable, please call if you are in doubt before purchasing.

How long after I place an order can I expect delivery?:This depends on the product chosen, but for a stocked product and your post code. We normally deliver the next working day. We will always try to fit in deliveries to meet customer requirements, so if you have a specific deadline please talk to one of our Sales Advisors on 0845 257 5991.

Do I have to be in when you deliver?:Yes is the short answer as a signature will be required but a phone call into us on the following day we can give you a tracking number so you can get an ETA from the transport company.

How do I know if it’s a stock Item?:Stocked products are marked next to item. Availability on non-stock items varies according to the product, so please call 0845 257 5991 for the current lead time on any non stocked items.

How do I pay? We accept most major credit cards, cheques, cash, BACS (Computer Bank transfers) and PayPal. Credit/Debit cards are debited at time of order.

Do your prices include V.A.T? yes, vat is included @20%

Do your prices include delivery? Yes, delivery is included, normally on a next day service

I do not live within the delivery areas listed. Do you make any deliveries elsewhere? We can quote rates for delivery to anywhere, so please contact our Sales Team by telephone 0845 257 5991

How do I place an order? You can order over the telephone 0845 257 5991, by email info@scsaffold-tower.co.uk or by Ordering on-line, but if you would like any advice, please contact our sales team.

Where are you based? We are based in Catford, London. Should you wish to visit us, click on How to Find Us on contact page and view or map

Can I order from the website and collect from your factory? You can order online for a collection from us, however please call us to confirm stock availability before travelling.

How do I open an Approved Trading Account? To apply for a Trading Account please download our Account Application form from here, forms should be completed and posted back to our head office: Unit 1 Bellingham Trading Estate, Franthorne Way, London, SE6 3BX, Alternatively if you are a UK Ltd company and have been trading for more than 1 year please call our sales team on 0845 257 5991 and quote your company registration number and we will do all we can, if approved to set up a trading account usually within 24 hours.

What does the lifetime Guarantee mean? All Lewis products carry a life time Guarantee against manufacturing defects. If a manufacturing defect is found at anytime during the life span of the product which is 10 years from date of sale we will repair or replace the item with no problems at all, all we ask is that you can show proof of purchase and owner ship of the product has not changed.

Do you make any other custom made products? Yes we can offer various styles made to your sizes or requirements, so please contact one of our Sales Team on 0845 257 5991 for further details & prices, if you can’t find what you’re looking for on our website.

How do your product compare to others? we will not put other ladders down as there are some other good ladders on the market but we challenge you to find a higher specification product at our prices..these are supreme higher quality ladders made from simply the best quality material you will find. We have cut out the middle man approach and in turn selling you this ladder at the same price a mass distributor would buy at. its the future as we see it.