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If you'd
like to Purchase a product, please
contact us through one of the methods
below.
 By
Telephone
Call our Customer Service team on
0845 257 5991 any time between 7:45am
and 5:30pm, 5 days a week. (Local
rate from all land line numbers)
 By
Email:
Click here to send an
email to our Customer Service team.
We aim to respond to your email
within 1 hour of receipt during a
working day.
-
By
fax:
Fax us an
official order on
0845 257 9947.
-
By
post:
Write to: Towers
& Sanders Ltd T/A
Lewis Ladders
Unit 14 Cwmdu Trading Estate,
Carmarthen Road,
Swansea
Wales SA5 8JF
    
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Complaints process for shopping online
If you're not satisfied with the level
of service you receive online, please do
let us know by contacting us as above.
If you are still dissatisfied with our
response, then please email our Customer
Service Manager or write to us at:
Towers & Sanders Ltd T/A
Lewis Ladders
Unit 14 Cwmdu Trading Estate, Carmarthen Road,
Swansea
Wales SA5 8JF
Manager: Mr Phil Martin
Tel 0845
257 5991
Fax:0845 257 9947
Vat Number, 872359007
Email: Click Here
Business hour: 7:30am - 5 pm (from Monday to Friday)
We undertake:
- To deal with your complaint
fairly, confidentially and
effectively
- To acknowledge your complaint
within 5 days and provide a likely
timescale for resolving it
- To keep you updated on progress
made .
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Website technical problems
If you're experiencing difficulties
placing an order, please
EMAIL US us with details of the problem
and we'll try to resolve it as quickly
as possible.
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CUSTOMER VIEWS
"Hi, I don't normally contact internet
company's to say thanks, but I was really impressed with
the Extension Ladder, price and speedy delivery of my
order support. Many thanks" - Andrew
"I want to pass on my thanks to everyone
at Lewis Ladders. From the moment I contacted your
Company, I was totally impressed by the level of
professionalism, It is quite rare nowadays to
receive such a high standard of service and I would like
to take this opportunity to congratulate you and pass on
my sincere thanks to all concerned."
10.2m TRIPLE EXTENSION, GBX340.
IT'S TRUE. SAME TYPE OF LADDER AS SCREWFIX BUT LOADS CHEAPER.
Natasha.
cc
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